A Refurbished Laptop or Open Box Laptop is either a computer that has been returned to the retailer or manufacturer for a refund by a customer or a computer that has just come off a lease. The computer may have had a slight defect or simply not met a customer’s expectations. Before a laptop can be resold, any defective components are repaired or replaced and the computer is then carefully examined to ensure it works properly. Any computer that goes through this process must be identified as refurbished or reconditioned. Just because of that, you can get a 10%-30% discount, sometimes more.